The topical spray and capsules are unlicensed medications for addressing hair loss.

Our partner pharmacy is registered with GPhC under the number: 9012230

You can find our partner pharmacy’s premises at: SSt Peter’s House, Suite 2 Silverwell Street, Bolton, BL1 1PP.

Our Clinical and Medical Director is Dr F Ul-Haq. His GMC Registration Number is 7451089.

Feedback & Complaints

At times, patients might want to provide feedback or express concerns about the service they’ve received from Volumize. We genuinely appreciate all feedback, positive or negative, as it helps us improve our services. Our commitment is to address any issues promptly and efficiently.

If you have comments or complaints, please reach out to our team by email at help@volumize.co.uk. Alternatively, you can send a letter to Volumize Hair Ltd, 7 Hawthorn Lane, Wilmslow, SK9 1AA. Rest assured, you will receive a response within a week.

We systematically record and assess all feedback, allowing us to track issues, understand the most effective resolutions, and monitor our response times.

GMC and GPhC Overview

The GMC, or General Medical Council, maintains the national standards expected for all doctors in the country. This applies uniformly to both NHS and private clinics. Their role is pivotal in ensuring doctors possess the correct registration and training.

The GPhC, or General Pharmaceutical Council, maintains the national standards expected for all pharmacists and pharmacies in the country. Their role is pivotal in ensuring pharmacists possess the correct registration and training. They also ensure consistent inspections of pharmacies based on national criteria and investigate any arising concerns related to a pharmacist or pharmacy.