Complaints Policy
We’re here to listen and resolve your concerns as quickly as possible.
Complaints Policy
We take all feedback seriously and aim to resolve issues quickly and fairly.
How to share feedback or make a complaint
If you have comments or complaints about customer service, delivery, packaging, products, or marketing, please contact us via email:
Email: info@volumize.co.uk
Pharmacy-related feedback or complaints
For suggestions or complaints about dispensing, labelling, or prescribing, please contact our Partner Pharmacy and independent prescribers:
The Milnthorpe Pharmacy
Address:1 Haverflatts Ln, Milnthorpe LA7 7PS, Uk
Regulator: General Pharmaceutical Council (no. 1030224)
Superintendent Pharmacist: Zayd Mulla
If your pharmacy complaint isn’t resolved
You can escalate unresolved pharmacy complaints to the regulator:
The Milnthorpe Pharmacy,
1 Haverflatts Ln, Milnthorpe LA7 7PS, Uk
Tel: +44 1539 565900
Web: https://milnthorpepharmacy.co.uk/
Have questions or feedback?
Send us an email, and a dedicated member of the team will get back to you within 24 hours.