Delivery & Returns

Free delivery on orders over £40.

We ship with Royal Mail Standard (3–5 working days).

• Delivery is free for orders over £40
• £2.99 delivery fee for orders below £40
• Royal Mail delivers Monday to Saturday

Heads-up: Your order will be shipped and delivered within the stated timeframe unless we need more information (for example, a follow-up from our Customer Success team). Until then, your order status may show as “pending.”

We currently ship to the United Kingdom and Ireland.

We know returns can happen, and we aim to keep the process simple.

• Must be unopened
• Must be in original packaging
• Must be in resaleable condition

If items don’t meet these conditions, we won’t be able to issue a refund.

To arrange a return, email: return@volumize.co.uk

We’re unable to offer refunds on these products.

By law, once dispatched from the pharmacy, prescription medicines must be used or destroyed.

For full details, please see our Terms & Conditions.

Volumize runs on a subscription model, so your next order is generated automatically.

You can log in anytime to:
• Check your next order date
• Change your plan
• Pause or cancel your subscription

Log in here:
https://volumize.co.uk/Login

If you need help with your subscription or anything else, feel free to contact us.

Email: info@volumize.co.uk