Terms & Conditions

These Terms cover your use of the Site, run by Volumize Ltd.

Volumize Hair Ltd (company no. 15268253)
Registered office: Grosvenor House, 3 Chapel Street, Congleton, England, CW12 4AB

We operate the Site.

The Pharmacy we work with:

The Milnthorpe Pharmacy
Address: 1 Haverflatts Ln, Milnthorpe
LA7 7PS, United Kingdom
Regulator: General Pharmaceutical Council (no. 1030224)
Superintendent Pharmacist: Zayd Mulla

The Pharmacy provides consultations, prescriptions, and product supply.

POM Products — prescription-only medicines

Products — all prescription medicines available via the Site

Services — clinical services by the Pharmacy + platform services by us

You/your — the customer and anyone using your account

“including” means “including without limitation”

You must accept these Terms to use the Site.

By using the Site, you confirm:
• You have read and agreed to these Terms and Privacy Policy
• You are UK-based
• You are male and 18+ (for prescription eligibility)

We may delete data if collected from ineligible users.

We provide a platform to connect you with the Pharmacy.

• Clinical advice is provided by the Pharmacy, not us
• Our content is general information only
• We do not provide medical advice

Not for emergencies:
Call 999 in emergencies.

Services are available only to users domiciled in the United Kingdom.

Your data is handled under our Privacy Policy.

Subscriptions auto-renew unless paused.

Promo codes:
• Usually apply to first orders only
• Single use per customer

Payments include service fees, product costs, and taxes.

Prescription orders cannot be cancelled once placed.

You must provide accurate information and keep your account secure.

We may suspend access if Terms are violated.

You agree to receive communications electronically.

You consent to receiving calls and messages related to your account.

All content belongs to Volumize. You may not copy or use it without permission.

We aim for accuracy but do not guarantee it. Features may change.

We are not responsible for third-party websites.

You must not submit false or harmful information.

Incorrect medical info can cause serious risks.

Contact us with full details to report copyright issues.

All rights remain with Volumize or licensors.

The Site is provided “as is” without guarantees.

We are not liable for misuse of products or third-party actions.

These Terms apply only between you and Volumize.

We may transfer our rights; you may not without permission.

These Terms are governed by England & Wales law.

We aim to resolve disputes informally first.

We are not responsible for events beyond our control.

We may suspend or terminate access if Terms are breached.

You agree to cover costs arising from misuse or breach.

We may update these Terms at any time.

You may request deletion, subject to legal requirements.

If any part is invalid, the rest remains enforceable.

Email: info@volumize.co.uk